Buying Guide · Delivery
Furniture Delivery in Auckland and Nationwide: Measuring Access Before Ordering
Delivery logistics matter more for furniture than almost any other purchase. A sofa or bed that fits your room is no use if it cannot get through the front door. This guide covers what to measure and what to confirm before you order.
1. Measure Access Before You Order
- Front door — measure the width and height of the main entry.
- Hallways and staircases — measure the narrowest point, including landings and tight corners.
- Lifts — measure the lift door and interior, and check the weight limit.
- Disassembly — confirm whether large items can be taken apart (legs off, back off) to fit through tight access.
2. Kerbside vs Room Delivery
- Kerbside — the item is delivered to the kerb or driveway; you move it inside.
- To the door — delivered to your front door.
- Room of choice — delivered and placed in the room you specify; confirm this is included before ordering.
3. What to Confirm Before Ordering
- Is delivery kerbside, to the door, or to a room of your choice?
- Does the retailer arrange delivery, or is it collected from a warehouse?
- Are delivery charges included or calculated separately?
- What is the estimated lead time for your region — especially rural addresses or the South Island?
- What is the policy if the item cannot be delivered due to access issues?
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For delivery questions, contact us or browse our full product range.
Frequently Asked Questions
- Do you deliver nationwide in New Zealand?
- Yes — delivery is available across New Zealand, including the South Island and rural addresses. Lead times vary by region, so confirm the estimate for your area before ordering.
- What is the difference between kerbside and room delivery?
- Kerbside delivery leaves the item at the kerb or driveway. Room-of-choice delivery places it in the room you specify. Confirm which is included before ordering.
- How do I know if a large item will fit through my door?
- Measure your front door, hallways, staircases and lift, and check whether the item can be disassembled. If in doubt, contact us with your measurements before ordering.
- What happens if an item cannot be delivered due to access issues?
- Check the retailer policy before ordering. Measuring access in advance is the best way to avoid a failed delivery.
Ready to Order?
Browse our full furniture range or contact us with your measurements and access details for personalised delivery advice.